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Re: still waiting for COBRA after almost 2 MONTHS!!!


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Posted by Agent on January 09, 2009 at 20:04:21:

In Reply to: still waiting for COBRA after almost 2 MONTHS!!! posted by Judy Kirkman on January 09, 2009 at 14:35:54:

Judy

You might want to get a lawyer to send a demand letter, but it sounds like they are just moving slow. It could get real expensive for them really quick if something happens to you without your meds. Have you thought about buying them out of pocket and getting reimbursed or trying to get reimbursed?

Agent

: On Nov.14, 2008-I was terminated from my employer of 4 years, Cox Communications. At that time, I was notified on my outgoing interview that I would receive information regarding COBRA coverage with 15 days of my termination date. After that time expired, I began sending emails and calling Cox to determine why I had not received my paperwork.. FINALLY on November 16, I personally went back to my employer to get the necessary paperwork to send for my COBRA coverage.This was mailed to the address provided by Cox for COBRA the same day, along with the payment quoted. On Nov.29, 2008-after calling almost daily to see if the coverage was active (1-800-429-9526), I spoke with Dianna, who began a more intensive investigation into the missing coverage.She assured me that she would contact the appropriate people to get answers. On 12/31/08, I called again and was advised that she would need to call me after 1/1/09. On 1/2/09, we were advised to send an additional $1102.15 to: 151 Farmington Ave Hartford, Ct, 06156 to the Attn: Donna C.- this was mailed within the next hour that very day. On 1/8/09, I called to get the status of our coverage on the "800" number- still no info. I spoke to Carol and was advised that our application was received on 12/16/08 (why it took that long to get it in the system -almost a month???- is a mystery to me) and that she was going to email Donna C. for info. Today (1/9/09), I spoke to Dianna who said they were waiting on a response from COX and added Carol was working on it.
: MEANWHILE, I am out of High blood pressure medicine, Asthma meds, Diabetes meds and am extremely ill and cannot afford to go to get my prescriptions filled, got to the doctor for whatever it is I now have and feel that I have been given the runaround for nearly TWO MONTHS between Cox and COBRA.
: Can SOMEONE PLEASE HELP ME??????




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