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Misinformed by Cobra employees caused me to be denied my insurance

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Posted by Monica Griffin on June 17, 2009 at 20:37:36:

I was informed by a cobra employee that when I recieved the final letter for my insurance, it would state that I had 60 days to have it post marked, but there is actually a 30 day grace period on top of it. I had recieved the initial packet without teh final stimulus price, but I asked her if I could send $500 and the initial paperwork then to get it started. I was told no I had to wait on the second packet. When I recieved the 2nd packet I called THE SAME # and confirmed that I would actually have 90 days because of the 30 day grace period. She said yes and when it kicked back in Ialso always have a 30 day grace period for payments. I no longer had the $500 considering that I have health problems and my medcations alone is way more than that each month not considering the Dr bills I now have accumulating. I called back a 3rd time to make sure that I did not have to send all of the $ to cover the back paying months, but could send half that week with the paperwork and the other half the following week. This was 2 weeks before the 60 days. I confirmed again that I had until 7/9/2009 (letter date 4/9/2009) she confirmed that for the 3rd time. I recieved a letter with my money order stating that it had to be there by 6/9/2009 and they did not open it in the office until 6/11. I called them back and spoke with a girl named heather and explained what I was told and she told me too bad there was nothing I could do. I am seeking legal counsel that is costing me nothing, but I would rather not have to push it too far with this. Any advice?

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Re: Misinformed by Cobra employees caused me to be denied my insurance Fred 19:51:43 1/06/2010 (0)

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Subject: Re: Misinformed by Cobra employees caused me to be denied my insurance

Comments:
: I was informed by a cobra employee that when I recieved the final letter for my insurance, it would state that I had 60 days to have it post marked, but there is actually a 30 day grace period on top of it. I had recieved the initial packet without teh final stimulus price, but I asked her if I could send $500 and the initial paperwork then to get it started. I was told no I had to wait on the second packet. When I recieved the 2nd packet I called THE SAME # and confirmed that I would actually have 90 days because of the 30 day grace period. She said yes and when it kicked back in Ialso always have a 30 day grace period for payments. I no longer had the $500 considering that I have health problems and my medcations alone is way more than that each month not considering the Dr bills I now have accumulating. I called back a 3rd time to make sure that I did not have to send all of the $ to cover the back paying months, but could send half that week with the paperwork and the other half the following week. This was 2 weeks before the 60 days. I confirmed again that I had until 7/9/2009 (letter date 4/9/2009) she confirmed that for the 3rd time. I recieved a letter with my money order stating that it had to be there by 6/9/2009 and they did not open it in the office until 6/11. I called them back and spoke with a girl named heather and explained what I was told and she told me too bad there was nothing I could do. I am seeking legal counsel that is costing me nothing, but I would rather not have to push it too far with this. Any advice?

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