We are not COBRA. For specific contract details about your current company policy, contact your health plan administrator.
I went on COBRA 7/02 and paid my premiums promptly every month through early December. On December 22nd, I received a letter from CobraServ stating they had been hired by my former employer to manage COBRA and I was overdue for the December premium. I contacted my bank who verified that the former employer cashed my COBRA payment sent to them prior to December 1 on December 18. When I explained this to CobraServ they stated they had received no forwarded payment from the company and would cancel my insurance if I did not pay the December premium by the end of the month. Of note, my coverage period goes from December 10 to Jan 10, not the 1st to 31st. I mailed a second payment, and forwarded a letter to my employer requesting a refund. I have recieved nothing. What can I do to get back this initial payment that the employer never should have cashed or kept? Is the employer required to notify participants of changes in plan administrator in advance? Is the employer required to notify participants in changes in premium amounts? (When CobraServ took over in December the premium increased. I doubt if all employee premiums increased in December vs. january). thank you for your assistance.