We are not COBRA. For specific contract details about your current company policy, contact your health plan administrator.
The company hired by an employer to manage its Cobra responsibilities has miscalculated amounts due, added amounts for no apparent reason, and is billing for coverage not taken. They are very slow to answer questions, but very fast in dropping coverage if you do not pay what they claim is the correct amount. Who has oversight for these companies? To whom does one take a complaint?